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Jo Prowse

  • Industry forum roundup

    May 2017 Industry forum
    11 May 2017

    If you missed the forum yesterday, here’s a quick round up of the day and five key take-aways from it. You can also find my speech and the slide deck below.

  • Effective sanctioning

    Consultation on effectiveness of sanctions
    23 March 2017

    Our vision is a healthy and innovative market in which consumers can charge content, goods and services to their phone bill with confidence. We look to achieve this by protecting consumers from harm and encouraging growth and innovation in their interests.

  • 7 priorities for this quarter

    7 priorities
    23 January 2017

    I hope you all had a good Christmas and New Year. With the festive period a fading memory and everyone back at work, I want to set out some of our priorities for the next three months.

  • 5 things to take away from the PSA industry forum

    PSA Nov forum
    10 November 2016

    It was great to see so many of you at our first industry forum as the Phone-paid Services Authority (PSA) last week. Here are five key points to come out of the event.

  • Welcome to the PSA

    31 October 2016

    Today PhonepayPlus becomes the Phone-paid Services Authority, or PSA for short. About 12 months ago, our chairman announced our intention to change our name to more accurately reflect who we are and what we do.

  • Annual Market Review 2015-16: A cause for optimism?

    2015 2016 AMR
    13 July 2016

    Those of you who are eagle-eyed will have noticed that we shifted the AMR from calendar year to financial year.
    You will have also noticed that the market has outperformed expectation. While a drop in total revenues of 0.26% might not seem that impressive, it follows average declines of 4% per annum over the last five years. It strikes me as a cause to be optimistic.

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