Our main reception number is 020 7940 7474.
Registration helpdesk for service providers
If you are a service provider and have a query about Registration, please call us on
0844 264 1222* or email us at firstname.lastname@example.org.
*Calls will cost 2 pence per minute, plus your phone company's access charge.
- Email: email@example.com - please note that if you are a consumer you can contact us here only. Consumer enquiries received via firstname.lastname@example.org will not be responded to.
- Writing to Policy Development Unit, 25th floor, 40 Bank Street, London, E14 5NR.
Copy advice and guidance on proposed service content is available free to service providers from the Executive. If your query relates to this, please e-mail us at email@example.com.
Due to the volume of advice requested, it may take up to five working days for a written response to be produced by the Executive.
Map and directions
You can download instructions on how to find us in a .pdf format here.
Phone-paid Services Authority
25th floor, 40 Bank Street,
London, E14 5NR