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Couchplay Limited

Publication Date
2 October 2009
Case Reference
01527
Procedure
Track 2
Adjudicated Party
Couchplay Limited
Service Type
Tribunal's final assessment
Very Serious
Sanctions
Code 11 para 8.9.2d - Fine
Code 11 para 8.9.2e - Bar
Code 11 - refunds
Code 11 para 8.9.2b - Formal reprimand
Code 11 para 8.9.2a - Remedy the breach
Breaches raised
Code 11 3.3.5 General duties of service providers
Code 11 7.9 (a) Fundraising and charitable promotions
Code 11 5.2 Legality
Code 11 5.4.1 (a) Fairness
Code 11 5.7.1 Pricing information
Code 11 5.7.2 Pricing information
Code 11 5.11 (a) Use of the word ‘free’
Code 11 7.12.3 (a) Subscription services
Code 11 7.12.3 (b) Subscription services
Code 11 7.12.3 (c) Subscription services
Code 11 8.3.3 – Complaint Investigation
Summary