Adjudication

Publication Date: 05 February 2009
Case Reference: 01734
Procedure: Track 2
Adjudicated Party: Antiphony Limited
Service Type
Tribunal's final assessment: Significant
Sanctions: Code 11 para 8.9.2d - Fine
Code 11 para 8.9.2b - Formal reprimand
Code 11 para 8.9.2a - Remedy the breach
Breaches raised: Code 11 5.2 Legality
Code 11 5.4.1 (a) Fairness
Code 11 5.7.1 Pricing information
Code 11 5.8 Contact information
Code 11 5.12 Inappropriate promotion
Code 11 7.3.3 (b) Virtual chat services
Summary