Adjudication

Publication Date: 14 May 2009
Case Reference: 01664
Procedure: Track 2
Adjudicated Party: mBlox Limited
Service Type
Tribunal's final assessment: Very Serious
Sanctions: Code 11 para 8.9.2d - Fine
Code 11 para 8.9.2e - Bar
Code 11 - refunds
Code 11 para 8.9.2b - Formal reprimand
Breaches raised: Code 11 3.3.3 General duties of service providers
Code 11 5.2 Legality
Code 11 5.4.1 (a) Fairness
Code 11 7.5.1 Children’s services
Code 11 5.8 Contact information
Code 11 7.12.3 (a) Subscription services
Code 11 7.12.5 Subscription services
Code 11 8.3.3 – Complaint Investigation
Summary