Adjudication

Publication Date

31 October 2013

Case Reference

30701

Procedure

Track 2

Adjudicated Party

WDMG ltd

Service Type

Tribunal's final assessment

Very Serious

Sanctions

Code 12 para 4.8.2b - Formal reprimand and/or warning
Code 12 para 4.8.2g - Prohibition all PRS

Breaches raised

Code 12 4.8.4 (b) Sanctions

Summary

A service provided by the Level 2 provider WDMG LTD was the subject of a PhonepayPlus investigation and adjudication (case reference 16565), which resulted in sanctions being imposed by a Tribunal on 30 May 2013. The sanctions imposed by the Tribunal included a fine of £26,000 and general refunds. In addition, an administrative charge of £3,749.50 was imposed.

The Level 2 provider failed to pay the fine in the time period specified.

The Executive raised the following potential breach of the PhonepayPlus Code of Practice (12th Edition) (the "Code")

• Paragraph 4.8.4 (b) – Failure to comply with a sanction

The Tribunal upheld the breach. The Tribunal considered the breach to be very serious. It issued a formal reprimand and a prohibition on the Level 2 provider from providing, or having any involvement in, any premium rate service for a period of three years (starting from the date of publication of this decision), or until payment of the outstanding fine and instant administrative charges, whichever is the later.

Click here to view the Adjudication decision