Cantrell, Patricia

Publication Date
15 May 2014
Case Reference
Track 2
Adjudicated Party
Cantrell, Patricia
Service Type
Tribunal's final assessment
Code 12 para 4.8.2g - Prohibition all PRS
Breaches raised

The Tribunal was asked to consider a prohibition against Ms Patricia Cantrell pursuant to paragraph 4.8.2(g) of the 12th Edition of the PhonepayPlus Code of Practice (the “Code”).

The case related to an adjudication against the Level 2 provider Bafona Ltd (23 January 2014, case reference: 33386), which concerned a breach of the sanctions imposed by an earlier Tribunal (25 July 2013, case reference: 28791) and non-payment of the associated administrative charges. The case on 25 July 2013 concerned a quiz competition service (the “Service”). On 23 January 2014, the Tribunal recommended that the Executive consider initiating the process which may lead to the prohibition of Ms Patricia Cantrell, (an associated individual) pursuant to paragraph 4.8.2(g) of the Code.

The Tribunal concluded that Ms Patricia Cantrell was an associated individual and had been knowingly involved in a series of breaches of the Code, most of which were very serious breaches.

Taking into account all of the circumstances, the Tribunal prohibited Ms Patricia Cantrell from providing, or having any involvement in, any premium rate service for a period of five years from the date of publication of this decision.