The Mobile Generation I B.V. (TMG I B.V.)

Publication Date
10 July 2014
Case Reference
Adjudication by consent
Adjudicated Party
The Mobile Generation I B.V. (TMG I B.V.)
Service Type
Non-professional advice
Tribunal's final assessment
Very Serious
Code 12 para 4.8.2b - Formal reprimand and/or warning
Code 12 para 4.8.2d - Fine
Code 12 para 4.8.2i - General refunds
Breaches raised
Code 12 2.3.2 Misleading
Code 12 2.2.5 Rules relating to pricing
Code 12 2.3.11 Fairness
Code 12 Subscription spend reminders not sent
Code 12 2.3.1 Fairness

PhonepayPlus has published an adjudication by Consent order (“Consent Order”) relating to The Mobile Generation I.B.V.   The case was raised by PhonepayPlus following receipt of complaints in relation to competition subscription services.  Following discussions between PhonepayPlus and The Mobile Generation I.B.V it was agreed that, in the circumstances of the case, it was not in the interest of the parties to pursue the matters further and it was thereby settled according to the terms set out in the Consent Order and in accordance with paragraph 3.16(d) of Annex 2 of the Code.

Click on the following links to view the Consent Order and the summary of services and admitted breaches of the Code