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Exemptions on the 14th Code

The Code of Practice allows for exemptions to be introduced in a range of circumstances. When an exemption is made the Code requires the Phone-paid Services Authority to issue a public notification setting out:

  • Who benefits from the exemption

  • What impact does the exemption have on any specified provisions of the Code

  • Any conditions that must be met for the exemption to apply

  • Any restrictions in term of time period when the exemption applies

The notifications will be published on this page from time to time and can be found below:

Notification of exemption for Level 2s operating through approved Level 1s (June 2018)

Notification of exemption for app developers and app stores (August 2015)

Notification of exemption for specified lower cost service type (August 2015)