9 April 2008

PhonepayPlus today reminded all network operators involved in the provision of premium rate services that they are bound by the PhonepayPlus Code of Practice. It urges any network operator that is unsure of its responsibilities to contact the PhonepayPlus Compliance Team for advice and help.

In the Adjudication Panel meeting of 13 March, a network operator was issued with a formal reprimand and a £15,000 fine. On top of this, it was told to pay the unpaid fines which had been handed down to service providers to whom it had issued premium rate numbers, resulting in a demand for a further £11,500. This is the latest in a number of breaches upheld against network operators for non-compliance since the 11th Code introduced new responsibilities.

A relevant Help Note has recently been updated to further assist the industry on complying with due diligence requirements: click here to view it.

Click here to view the notice.