16 October 2008

The PhonepayPlus Board today accepted George Kidd's resignation from his post as Chief Executive, effective 31 October. He will be replaced on an interim basis by Paul Whiteing, currently Director of Policy and Innovation.

Alistair Graham, Chairman of PhonepayPlus, said "George's achievements at PhonepayPlus during the past eight years have been many and varied. It is with great regret that I accept his resignation - no one has done more to build trust in the fast-moving market for phone-paid services."

"I am immensely proud of the work PhonepayPlus has done to make sure both consumers and businesses receive a fair deal," said George Kidd. "Together, we have forged a productive new relationship with Ofcom, proactively addressed problems in certain parts of the market and created a new identity that brings us closer to all our stakeholders.

"New challenges emerge every day. Now is the right time for the Board to appoint a new Chief Executive who will be able to face these challenges from a position of strength."


  1. PhonepayPlus is the organisation that regulates phone-paid services - the goods and services that you can buy by charging the cost to your phone bills and mobile pre-pay accounts. Further details of its work can be found at . Paul Whiteing has been appointed Acting Chief Executive while the Board undertakes an executive search process to appoint George Kidd's successor.
  2. The post will be advertised nationally and will be open to external and internal candidates. It is a public appointment made by a panel comprising the Chairman of the PhonepayPlus Board, an independent assessor and a representative of Ofcom.