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Notice to industry - the promotion of phone-paid services on the virtual chat / chat & dating services of competitors (voice based services, only)

18 June 2008


PhonepayPlus has recently written to all service providers operating live 1-2-1 chat services and virtual chat / chat & dating services.


The PhonepayPlus Executive expresses concerns surrounding employees and / or operators of service providers calling the services of their competitors and leaving promotional messages where a consumer would normally leave a genuine description of themselves. Such promotions do not comply with the PhonepayPlus Code of Practice, and this Notice sets out the regulator's expectations and the steps it will take to ensure compliance.

Click here to read the Notice.