PSA launches new Special conditions for Society lottery services

31 July 2018

We are introducing new tailored conditions to support services which raise money for good causes through raffles and similar competitions.

The Phone-paid Services Authority (PSA) has introduced new Special conditions for society lottery services using phone payment.

The new conditions are set to come into effect on the 1st October 2018 and will complement the PSA’s existing Code of Practice. Several large charities and associations offered views during the consultation phase.  

Society lotteries are an emerging service type in the phone-paid services market which allow charities and other organisations such as local clubs and community centres to raise money by charging supporters for entry to raffle-style competitions.  

A growing number of these are being offered digitally, with payments charged to participants’ phone bills.  

As the PSA is responsible for regulating content, goods and services charged to a phone bill, the regulator is supporting providers in bringing these services to market within a framework that will help build consumer confidence.  

A special shortcode operating on numbers beginning 72 has been established for society lotteries. This follows on from the introduction of the 70 shortcode for charity text donations, which has successfully raised millions of pounds for good causes in the UK over the last few years.  

There were 10 responses to the PSA policy consultation on the proposed Special conditions, which opened in February 2018. Following consideration of the feedback received during the consultation period, the conditions have remained largely the same as originally proposed. There were some changes to the proposed conditions governing promotional material, which can be found here.