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Regulator bans two companies from market for failing to pay fines

07 July 2020

The Phone-paid Services Authority (PSA) has banned two companies – ECN Digital Ltd and Inter Inventory Company Limited – from the market for five years after they failed to comply with previous financial sanctions.

ECN Digital committed five breaches of the PSA’s Code of Practice, after the pricing information on its website didn’t make clear that consumers would be charged for its call-connection service. The PSA Tribunal imposed a number of sanctions, including a £250,000 fine. 

As for Inter Inventory, this company operated a £4.50-a-week games subscription service. Last year, the Tribunal found a number of breaches proven, including that the service was misleading and had failed to treat consumers fairly. The Tribunal fined this company £375,000. 

Following these adjudications, both companies didn’t comply with the financial sanctions and also failed to pay the administration charges imposed. The PSA has now formally reprimanded both parties and prohibited them from operating in the phone-paid services market for five years (or until they’ve complied with all sanctions imposed by the earlier Tribunals). 

Read the Tribunal’s full decisions in the ECN Digital and Inter Inventory cases.