Adjudication

Publication Date: 13 May 2010
Case Reference: 01385
Procedure: Track 2
Adjudicated Party: Venista GmbH & Co KG
Service Type
Tribunal's final assessment: Significant
Sanctions: Code 11 para 8.9.2d - Fine
Code 11 - refunds
Code 11 para 8.9.2b - Formal reprimand
Breaches raised: Code 11 3.3.3 General duties of service providers
Code 11 5.2 Legality
Code 11 5.4.1 (a) Fairness
Code 11 5.7.1 Pricing information
Code 11 5.8 Contact information
Summary