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Publication Date
24 May 2012
Case Reference
Track 2
Adjudicated Party
London and Southern Housing Ltd
Service Type
Tribunal's final assessment
Very Serious
Code 12 para 4.8.2d - Fine
Code 12 para 4.8.2b - Formal reprimand and/or warning
Code 12- submit some or all categories of service and/or promotional material to PhonepayPlus for compliance advice or prior permission for a defined period...
Code 11 - refunds
Breaches raised
Code 12 2.3.10 Fairness
Code 12 2.3.4 Fairness
Code 12 2.2.5 Rules relating to pricing
Code 12 3.1.4 General responsibilities
Code 12 3.9.1 Responsibilities of Level 2 providers
Code 12 2.3.2 Fairness

Click here to view the Adjudication decision