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Adjudication

Publication Date
31 October 2013
Case Reference
30701
Procedure
Track 2
Adjudicated Party
WDMG ltd
Service Type
Tribunal's final assessment
Very Serious
Sanctions
Code 12 para 4.8.2b - Formal reprimand and/or warning
Code 12 para 4.8.2g - Prohibition all PRS
Breaches raised
Code 12 4.8.4 (b) Sanctions
Summary


A service provided by the Level 2 provider WDMG LTD was the subject of a PhonepayPlus investigation and adjudication (case reference 16565), which resulted in sanctions being imposed by a Tribunal on 30 May 2013. The sanctions imposed by the Tribunal included a fine of £26,000 and general refunds. In addition, an administrative charge of £3,749.50 was imposed.

The Level 2 provider failed to pay the fine in the time period specified.

The Executive raised the following potential breach of the PhonepayPlus Code of Practice (12th Edition) (the "Code")

• Paragraph 4.8.4 (b) – Failure to comply with a sanction

The Tribunal upheld the breach. The Tribunal considered the breach to be very serious. It issued a formal reprimand and a prohibition on the Level 2 provider from providing, or having any involvement in, any premium rate service for a period of three years (starting from the date of publication of this decision), or until payment of the outstanding fine and instant administrative charges, whichever is the later.

Click here to view the Adjudication decision