We are the UK regulator for content, goods and services charged to a phone bill.

Consumer Panel

The Consumer Panel provides advice and challenge on aspects of the PSA’s work, to support and enhance the interests of consumers by:

  • providing advice and comment from a consumer perspective on the extent to which PSA policies and regulation are aligned with its consumer-focused strategy
  • bringing to the attention of the PSA issues that are or are likely to be of significance to or impact on consumers and providing advice and comment on these issues
  • commenting on consultations and research undertaken by the PSA.

PSA Office holders handbook

You can contact the consumer panel at consumerpanel@psauthority.org.uk.