We are the UK regulator for content, goods and services charged to a phone bill.

Publication scheme

In compliance with recommended best practice, the PSA has produced and maintains a publication scheme which covers policies, procedures, meetings of minutes, annual reports and financial information.

1. Who we are and what we do

2. What we spend and how we spend it

3. What our priorities are and how we are doing

4. How we make decisions 

5. Our policies and procedures

For consumers:

For business:

6. Lists and registers

7. The services we offer