In compliance with recommended best practice, the PSA has produced and maintains a publication scheme which covers policies, procedures, meetings of minutes, annual reports and financial information.
1. Who we are and what we do
- Board and meeting minutes
- Code Adjudication Panel
- Industry Liaison Panel and meeting minutes
- Contact us
2. What we spend and how we spend it
- Business Plan and Budget 2019/20
- Statement on administrative charges incurred during investigations (these were issued in April 2015, but they are still current)
- Annual reports
3. What our priorities are and how we are doing
4. How we make decisions
5. Our policies and procedures
- New to the industry? Here's how to get started
- Existing provider? Stay compliant
- Code Guidance and compliance
- Does my service benefit from an exemption?
- Are you being investigated?
- Procedure for dealing with complaints about the PSA
6. Lists and registers
7. The services we offer