In compliance with recommended best practice, the PSA has produced and maintains a publication scheme which covers policies, procedures, meetings of minutes, annual reports and financial information.
1. Who we are and what we do
- About us and governance
- PSA organisational chart
- Board and meeting minutes
- Code Adjudication Panel
- Industry Liaison Panel and meeting minutes
- Contact us
2. What we spend and how we spend it
3. What our priorities are and how we are doing
4. How we make decisions
5. Our policies and procedures
- New to the industry? Here's how to get started
- Existing provider? Stay compliant
- Code, guidance and compliance
- Does my service benefit from an exemption?
- Are you being investigated?
- Procedure for dealing with complaints about the PSA
6. Lists and registers
7. The services we offer