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Code provision (breaches)
All code provisions
2.2.7
2.3.2
3.1.3
3.2.1
3.3.1
3.3.2
3.8.1
3.9.2
6.1.5(a)
Requirement 3.2.2 (g)
2.2.1 Transparency and Pricing
2.2.2 Transparency and Pricing
2.2.3 Transparency and Pricing
2.2.7 Rules relating to pricing
2.3.1 Fairness
2.3.2 Fairness
2.3.3 Fairness
2.3.4 Fairness
2.3.7 Fairness
2.3.10 Fairness
2.4.2 Privacy
2.5.9 Avoidance of harm
2.6.1 Complaint handling
2.6.4 Complaint handling
3.1.3 General Responsibilities
3.1.7 General Responsibilities
3.3.1 Contracts
3.4.1 Registration
3.4.8 Registration
3.4.14 (a) Numbers
3.11.3 Special Conditions
3.12.5 Special Conditions
4.2.2 Obligations of Providers of premium rate services
4.2.3 Obligations of Providers of premium rate services
4.8.6 (b) Sanctions
4.11.2 Non-payment of administrative charge
ICSS special condition 3
Non-compliance of sanction
2.2.1 Transparency and Pricing
2.2.2 Transparency and Pricing
2.2.7 Rules relating to pricing
2.3.1 Fairness
2.3.11 Fairness
2.3.2 Fairness
2.3.3 Fairness
2.5.9 Avoidance of harm
2.6.1 Complaint handling
2.6.4 Complaint handling
3.1.3 General Responsibilities
3.11.3 Special conditions
3.12.5 Specified Service Charges and Durations of Calls
3.1.7 General Responsibilities
3.4.1 Registration
3.4.14 (a) Registration
3.4.8 Registration
4.10.2 Administrative charge
4.2.4 Investigations
4.2.5 Investigations
4.8.5 (b) Sanctions
2.1.1 Legality
2.2.1 Transparency and Pricing
2.2.1 (a) Transparency and Pricing
2.2.2 Transparency and Pricing
2.2.5 Rules relating to pricing
2.3.1 Fairness
2.3.2 Misleading
2.3.3 Consent to charge
2.3.4 Fairness
2.3.5 Fairness
2.3.6 Fairness
2.3.7 Fairness
2.3.8 Fairness
2.3.10 Fairness
2.3.11 Fairness
2.3.12 (b) Fairness
2.3.12 (c) Fairness
2.3.12 (d) Fairness
2.4.1 Privacy
2.4.2 Privacy
2.4.3 Privacy
2.5.1 Avoidance of harm
2.5.5 Avoidance of harm
2.5.8 Avoidance of harm
2.5.9 Avoidance of harm
2.6.2 Complaint handling
2.6.4 Complaint handling
3.1.1 (b) General responsibilities
3.1.1 (c) General responsibilities
3.1.3 (b) General responsibilities
3.1.3 (a) General responsibilities
3.1.3 (b)
3.1.4 General responsibilities
3.1.7 General responsibilities
3.3.1 Contracts
3.3.3 (b) Contracts - Contracts rights of third parties Act 1999
3.4.1 Registration
3.4.2 Registration
3.4.6 Registration
3.4.12 (a) Numbers
3.6.2 Data Protection
3.9.1 Responsibilities of Level 2 providers
3.9.2 Responsibilities of Level 2 providers
3.10.1 Prior permission
4.2.4 Investigations
4.2.5 Investigations
4.8.4 (b) Sanctions
4.10.2 Administrative Charge
2.1.1 (a) General Responsibilities
2.1.1 (b) General Responsibilities
2.1.3 General Responsibilities
2.3.1 (a) Due diligence requirements
2.3.1 (b)
2.3.1 (c)
2.3.1 (d)
2.3.1 (f)
2.4.2 Number Exportation and Control
2.5.1 (a)
2.5.1 (b)
2.5.1 (e)
2.5.1 (f)
2.5.2 (d)
2.5.2 (e)
3.1.1 Provision of information
3.2.1 Provision of information
3.2.2 Provision of Information
3.3.1 General duties of service providers
3.3.2 General duties of service providers
3.3.3 General duties of service providers
3.3.5 General duties of service providers
3.4.1 (a) Data protection
5.1 Prior Permission
5.1.3 Prior permission
5.2 Legality
5.3.1 (b) Harm and offence
5.3.1 (d) Harm and offence
5.3.1 (e) Harm and offence
5.3.1 (g) Harm and offence
5.4.1 (a) Fairness
5.4.1 (b) Fairness
5.4.2 Fairness
5.4.3 Fairness
5.7.1 Pricing information
5.7.2 Pricing information
5.7.3 Pricing information
5.7.6 Pricing information
5.8 Contact information
5.11 (a) Use of the word ‘free’
5.11 (b) Use of the word ‘free’
5.12 Inappropriate promotion
5.14 ‘STOP’ command
6.1.1 Permission requirements
6.2 (a) Promotional material
6.3.1 (a) conduct of live services
7.3.2 (a) Virtual chat services
7.3.2 (c) Virtual chat services
7.3.2 (d) Virtual chat services
7.3.3 (a) Virtual chat services
7.3.3 (b) Virtual chat services
7.5.1 Children’s services
7.5.2 Children's services promotions
7.5.2 (b) Children’s services
7.5.3 (a) Children’s services
7.5.3 (d) Children’s services
7.5.4 (a) Children’s services
7.5.4 (b) Children’s services
7.6.2 (a) Competitions and other games
7.6.2 (b) Competitions and other games
7.6.3 Competitions and other games
7.6.3 (a) Competitions and other games
7.6.3 (b) Competitions and other games
7.6.4 (b) Competitions and other games
7.6.5 Competitions and other games
7.6.6 (a) Competitions and other games
7.6.6 (c) Competitions and other games
7.6.6 (d) Competitions and other games
7.6.7 (a) Competitions and other games
7.6.7 (b) Competitions and other games
7.9 (a) Fundraising and charitable promotions
7.11.5 (a) Sexual entertainment services
7.11.5 (b) Sexual entertainment services
7.11.5 (c) Sexual entertainment services
7.12.2 Subscription services
7.12.3 (a) Subscription services
7.12.3 (b) Subscription services
7.12.3 (c) Subscription services
7.12.4 Subscription services
7.12.4 (a) Subscription services
7.12.4 (b) Subscription services
7.12.4 (c) Subscription services
7.12.4 (d) Subscription services
7.12.4 (e) Subscription services
7.12.4 (f) Subscription services
7.12.5 Subscription services
7.12.6 (a) Subscription services
7.12.6 (b) Subscription services
8.1.3 Complaint Investigation
8.3.3 Complaint Investigation
8.9.3 (b) Sanctions
8.12 Administrative charge
9.2.6 Administration Charge Networks
Sanction
All sanctions
5.8.5 (a)
5.8.5 (c)
5.8.5 (e)
5.8.5 (g)
5.8.5 (h)
5.8.5 (b)
5.8.8 (c)
5.8.5 (d)
5.8.5 (i)
5.8.5 (k)
4.8.2 (a)
4.8.2 (b)
4.8.2 (c)
4.8.2 (d)
4.8.2 (e)
4.8.2 (g)
4.8.2 (i)
4.8.2 (j)
4.8.2 (k)
4.8.3 (a)
4.8.3 (b)
4.8.3 (c)
4.8.3 (d)
4.8.3 (e)
4.8.3 (f)
4.8.3 (g) Sanctions
4.8.3 (i)
4.8.3 (j)
4.8.3 (k)
4.8.6 (b)
4.8.2 (a) Remedy the breach
4.8.2 (b) Formal reprimand and/or warning
4.8.2 (c) Compliance advice or prior permission
4.8.2 (d) Fine
4.8.2 (e) Bar
4.8.2 (f) Prohibition type of service
4.8.2 (g) Prohibition all PRS
4.8.2 (i) General refunds
4.8.2 (j) Universal refunds
4.8.2 (k) Compliance audit
8.9.2 (a) Remedy the breach
8.9.2 (b) Formal reprimand
8.9.2 (c) Compliance advice
8.9.2 (d) Fine
8.9.2 (e) Bar
8.9.2 (f) Prohibition type of service
8.9.2 (g) Prohibition all PRS
Refunds
Procedure
All procedures
Adjudication by consent
Emergency Procedure
Enforcement
Naming Case
Oral Hearing
Prohibition
Review
Settlement
Track 2
Service type
All service types
070 personal number service
Adult dating and chat service
All games (excluding social)
AMR Category Non-broadcaster competitions or quizzes
Any Subscription Service
Call routing (including international)
Chat
Children
Competition - non-scratchcard
Competition - scratchcard
Competition and quizzes
Consumer credit
Contact and dating
Customer support
Device personalisation
Directory enquiry
Entertainment - adult
Entertainment - non-adult
Fax back
Gambling
ICSS
Information
Missed call
Mobile download
No service, bill only
Non-professional advice
Professional advice
Psychic and Tarot
Purchase - other
Social games
Technical support
Video
Virtual chat
Virtual Gifts
Voting
Name of adjudicated party
