We are the UK regulator for content, goods and services charged to a phone bill.

2Ergo Limited

Publication date 26 November 2009
Case reference 01480
Procedure Track 2
Adjudicated party 2Ergo Limited
Tribunal's final assessment Very Serious
Sanctions Code 11 - 8.9.2 (b) Formal reprimand
Code 11 - 8.9.2 (d) Fine
Code 11 - 8.9.2 (e) Bar
Code 11 - Refunds
Breaches raised Code 11 - 3.3.5 General duties of service providers
Code 11 - 5.7.1 Pricing information
Code 11 - 5.7.2 Pricing information
Code 11 - 7.12.3 (a) Subscription services
Code 11 - 7.12.3 (b) Subscription services
Code 11 - 7.12.3 (c) Subscription services
Code 11 - 7.12.5 Subscription services
Summary
Download adjudication decision