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DK Call Ltd

Publication date 23 November 2017
Case reference 135071
Procedure Track 2
Adjudicated party DK Call Ltd
Tribunal's final assessment Very Serious
Sanctions Code 14 - 4.8.3 (f)
Breaches raised Code 14 - 4.8.6 (b) Sanctions
Summary

An Information, Connection and Signposting Service provided by the Level 2 provider, DK Call Ltd, was the subject of a previous Tribunal adjudication on 23 March 2017 (case reference 116798).  The Executive raised the following potential breach of the PSA Code of Practice (14th Edition): Paragraph 4.8.6(b) – failure to comply with a sanction.

The Tribunal upheld the breach, finding that the Level 2 provider had failed to comply with one of the sanctions imposed by the previous Tribunal, namely the payment in full of a fine.  The Tribunal imposed a prohibition from providing any premium rate service for a period of five years from the date of publication of the Tribunal’s decision.


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