We may collect and process the following data about you:
—Information that you provide by calling us or filling in forms on our website. This includes information provided to us when you register as a phone-paid service provider, apply for prior permission to operate a service, submit network levy returns, lodge a complaint against a service, use our number checker service, subscribe to our news alerts service or any other service we may provide, apply for a job at Phone-paid Services Authority and when you report a problem with our website.
—Information received from surveys that we (or a research agency acting on our behalf) may ask you to complete for research purposes, although you do not have to respond to them.
—Information otherwise received from third parties within the phone-paid services industry such as Mobile Networks, aggregators and merchants, and other third parties with whom we collaborate such as regulatory bodies or law enforcement bodies.
—Details obtained from payment transactions you make through our website relating to registration and prior permission applications.
— Details of your visits to our site and resources accessed. We may automatically collect the following information:
—technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
—information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
—data from job applicants.
—if you contact us, we may keep a record of the correspondence (including by email or phone) received from you.
—information regarding devices used to access resources.