Open enforcement cases
All open enforcement cases will transfer to Ofcom on 1 February 2025 when the Regulation of Premium Rate Services Order 2024 comes into force and regulatory responsibility for premium rate services formally passes to Ofcom.
Where the PSA considers that a provider may have breached its Code of Practice and that the matter is serious enough to proceed to a PSA Tribunal, it will commence an enforcement investigation.
An investigation by the PSA does not mean that the provider has done anything wrong or that the PSA has reached a decision that there is sufficient evidence of a breach of its Code.
Investigations include consideration of any representations and evidence received from providers and therefore may not result in a finding that breaches of the Code have occurred.
Further details about the PSA’s procedures relating to investigations are available .
| Reference number | Organisation name | Service category/case type | Service subcategory |
|---|---|---|---|
| CAS-192582-D8N8X8 | S P Two Ltd | Information, news and education | Alerts |
| CAS-194711-Q5Y4W5 | SB7 Mobile Ltd | Information, news and education | Alerts |
Cases closed with no further enforcement action
| Reference number | Organisation name | Service category/case type | Service subcategory | Rationale for No Further Action |
|---|---|---|---|---|
| CAS-149583-Z7B3P3 | Lodosen Holding Ltd | Personal and relationship services | Tarot/Astrology | NFA decision following prioritisation review carried out in accordance with paragraphs 5.1.8 of the Code and paragraphs 143 – 146 of the PSA Code 15 Procedures. |
| CAS-148794-N2F4P6 | Soterio Holding Limited | Lifestyle | Health and wellbeing | NFA decision following prioritisation review carried out in accordance with paragraphs 5.1.8 of the Code and paragraphs 143 – 146 of the PSA Code 15 Procedures. |