Use our Service checker to find out who has charged you and how to contact them. If you are unsatisfied with the outcome of this, then come back to us. Please do get in touch with us if you have further questions or concerns. Our Service checker is a useful tool for finding out where an unexpected charge on your phone bill has come from.
Enter the number listed on your bill here to:
- find out the name of the company that charged you
- find out whether it is a phone-paid service regulated by the PSA, or whether it’s something else
- get in touch with the provider for more details about what the charge was for
- take further action if you have concerns about the charge or wish to report an issue with a phone-paid service to us.