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News Articles

2020 2019 2018 2017 2016
PSA publishes draft guidance to improve consumers' experiences of getting a refund
News

13 January 2020

The guidance seeks to ensure consumers are refunded quickly, easy and conveniently.
Regulator fines ICSS provider £250,000 after it misled consumers
News

7 January 2020

The Phone-paid Services Authority has fined ECN Digital Ltd £250,000 for five breaches of the Code.

PSA publishes Terms of Reference for the review of its Code of Practice
News

6 January 2020

The Phone-paid Services Authority (PSA) is undertaking a comprehensive review of its regulatory approach, following the recent introduction of its new strategic purpose.
PSA strengthens regulation of ICSS
News

20 December 2019

New Special conditions for Information Connection and Signposting Services (ICSS) come into force today
Consultation on Business Plan and Budget for 2020/21
News

16 December 2019

The Phone-paid Services Authority today publishes for consultation its Business Plan and Budget for 2020/21
PSA publishes its new strategic purpose
News

16 December 2019

Today the Phone-paid Services Authority publishes its new strategic purpose, which takes account of a changing market and consumer behaviour and expectations.

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