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Compliance updates

2018 2016 2014 2013 2011
Information, Connection and Signposting Services
Compliance updates

19 December 2018

This compliance update seeks to inform and remind providers of Information, Connection and Signposting Services (ICSS) operating on all UK number ranges of their obligations...
Android malware
Compliance updates

12 April 2018

The risk of malware attack is an ever present concern in the online environment. Android malware attacks have been known to affect UK consumers in a variety of forms from spying...
GDPR: Retaining and Providing Personal Data to PSA
Compliance updates

26 March 2018

As many providers within the phone-paid services industry will already be aware, the law surrounding data protection will change shortly. The General Data Protection Regulation...
Direct buy advertising
Compliance updates

24 January 2018

The Phone-paid Services Authority is aware of an increase in the use of direct buy advertising1 in certain sectors of the phone-paid services industry, including...
Implementation notice relating to Special conditions for online competition...
Compliance updates

15 December 2016

The Phone-paid Services Authority issues this notice to assist all relevant service providers who are implementing the new Special conditions for online competition services and...
Complaint volumes
Compliance updates

11 October 2016

The Phone-paid Services Authority has recently seen a significant increase in the number of complaints from consumers regarding phone-paid services. In September this year, we...