We are the UK regulator for content, goods and services charged to a phone bill.

Addendum to the consultation on Special conditions for phone paid subscription services

04 April 2019

The Phone-paid Services Authority (PSA) has published an addendum to its consultation on changes to the regulatory framework for phone-paid subscription services.

The key change proposed in the addendum is to include Mobile Originating SMS (MO SMS) as one of the methods in a two-stage process that providers could use to meet the proposed consent to charge requirements.

This method is currently used across a range of phone-paid services, including charity text donations and broadcast competitions. It represents a convenient sign-up option which offers clarity and ease-of-use to consumers.

The addendum also sets out the PSA’s intention to update some of our existing sets of Special conditions (such as those for online competition and online adult services) to align with the proposed Special conditions for subscription services. This is intended to support a more consistent consumer experience across service types and set clear requirements for providers. 

To provide stakeholders with enough time to consider and respond to our proposals, including those set out in this addendum, we are extending the consultation period on the proposed regulatory changes for subscription services to 3 May 2019.

Read the addendum in full here.

An updated consultation response form can also be found here.