We are the UK regulator for content, goods and services charged to a phone bill.

PSA and SB7 Mobile Limited reach settlement

06 September 2023

The PSA and SB7 Mobile Limited (SB7) have reached a settlement in the investigation into SB7’s failure to provide to comply with a direction for information – the service provider did not respond within the specified timeframe and agreed extended deadline although it later provided the information requested.

The PSA initially issued a direction for information to SB7 as part of the PSA’s investigation into another service SB7 was acting as an intermediary for. 

Both parties agreed to the following sanctions: a formal reprimand and a fine of £10,000. 

See all details of this settlement.