We are the UK regulator for content, goods and services charged to a phone bill.

Consultation on Guidance on the retention of data

06 February 2019

In this consultation, we put forward proposals to clarify the PSA’s expectations as to how long providers will retain certain types of Relevant Data, including personal data, so that the PSA can request such data in the event of an investigation into the service or provider. This is in light of changes in May 2018 to UK legislation concerning the protection and processing of personal data.

The consultation closes on 3 April 2019.

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