We are the UK regulator for content, goods and services charged to a phone bill.

Raising standards: PSA publishes review of regulation and 2023/24 annual report

12 December 2024

The PSA has published its Annual Report for the 2023/24 financial year, which details the PSA’s activities regulating the phone-paid services market.

As this is the PSA's last Annual Report, the report includes a review of regulation, reflecting on our history and role in making the market work for consumers and industry.

Read the report in full.