Madlenka Limited
Publication date | 03 December 2019 |
---|---|
Case reference | 179036 |
Procedure | Track 2 |
Adjudicated party | Madlenka Limited |
Service type | Directory enquiry |
Tribunal's final assessment | Very Serious |
Sanctions |
Code 14 -
4.8.3 (b) Code 14 - 4.8.3 (g) Sanctions |
Breaches raised |
Code 14 -
4.11.2 Non-payment of administrative charge |
Summary | The case concerned non-payment of financial sanctions and administrative charges; and the failure to refund consumers as directed by an earlier Tribunal (case reference: 151390). The previous case, heard on 12 June 2019, concerned a directory enquiry service (“the Service”) operated by Madlenka Limited (the “Level 2 provider”). The Level 1 provider for the Service was Telecom 2 Limited (the “Level 1 provider”). Considering all the circumstances of the case, the Tribunal decided to impose the following sanctions: • formal reprimand Administrative charge recommendation: 100% |
Download adjudication decision |