Publication date	01 November 2016
Case reference	71971
Procedure	Adjudication by consent
Adjudicated party	Intrugo Ltd
Service type	Video
Tribunal's final assessment	Very Serious
Sanctions	Code 12 - 4.8.2 (a) Remedy the breach Code 12 - 4.8.2 (b) Formal reprimand and/or warning Code 12 - 4.8.2 (d) Fine Code 12 - 4.8.2 (i) General refunds
Breaches raised	Code 12 - 4.2.4 Investigations
Summary
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