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Global Awareness Ltd

Publication date 08 February 2019
Case reference 160973
Procedure Track 2
Adjudicated party Global Awareness Ltd
Service type Video
Tribunal's final assessment Very Serious
Sanctions Code 14 - 4.8.3 (b)
Code 14 - 4.8.3 (d)
Code 14 - 4.8.3 (g) Sanctions
Breaches raised Code 14 - 4.8.6 (b) Sanctions
Summary

The case concerned non-payment of financial sanctions imposed by an earlier Tribunal on
15 February 2017 (case reference 71967). The original case concerned five adult video subscription services (“the Services”) operated by Global Awareness Limited (the “Level 2 provider”). The Level 1 providers for the Services were Veoo Ltd (“Veoo”), mGage Europe Limited (“mGage”) and Zamano Solutions (“Zamano”).

The Executive had received 524 complaints concerning the Services between 25 March 2015 and 5 July 2017.

Considering all the circumstances of the case, the Tribunal decided to impose the following sanction:

  • a formal reprimand
  • a fine of £200,000
  • a prohibition on the Level 2 provider from providing or having any involvement in any premium rate services or promotion for a period of five years from the date of the publication of the Tribunal’s decision.

Administrative charge recommendation: 100% 

Download adjudication decision