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Customer Service Helplines (UK) Ltd

Publication date 03 March 2011
Case reference 01305
Procedure Track 2
Adjudicated party Customer Service Helplines (UK) Ltd
Tribunal's final assessment Significant
Sanctions Code 11 - 8.9.2 (a) Remedy the breach
Code 11 - 8.9.2 (b) Formal reprimand
Code 11 - 8.9.2 (d) Fine
Breaches raised Code 11 - 5.4.1 (a) Fairness
Code 11 - 5.7.2 Pricing information
Summary
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