Publication date	12 September 2012
Case reference	07922
Procedure	Track 2
Adjudicated party	Horizon Housing
Tribunal's final assessment	Very Serious
Sanctions	Code 12 - 4.8.2 (b) Formal reprimand and/or warning Code 12 - 4.8.2 (c) Compliance advice or prior permission Code 12 - 4.8.2 (d) Fine Code 12 - 4.8.2 (j) Universal refunds
Breaches raised	Code 12 - 2.2.1 (a) Transparency and Pricing Code 12 - 2.2.5 Rules relating to pricing Code 12 - 2.3.10 Fairness Code 12 - 2.3.2 Misleading Code 12 - 2.3.4 Fairness Code 12 - 3.4.12 (a) Numbers Code 12 - 3.9.1 Responsibilities of Level 2 providers Code 12 - 4.2.4 Investigations Code 12 - 4.2.5 Investigations
Summary
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