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mBlox Limited

Publication date 15 April 2009
Case reference 02401
Procedure Track 2
Adjudicated party mBlox Limited
Service type Virtual chat
Tribunal's final assessment Very Serious
Sanctions Code 11 - 8.9.2 (b) Formal reprimand
Code 11 - 8.9.2 (d) Fine
Code 11 - Refunds
Breaches raised Code 11 - 5.14 ‘STOP’ command
Code 11 - 5.2 Legality
Code 11 - 5.4.1 (a) Fairness
Code 11 - 5.4.1 (b) Fairness
Code 11 - 5.7.1 Pricing information
Code 11 - 7.3.2 (d) Virtual chat services
Summary
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