We are the UK regulator for content, goods and services charged to a phone bill.

London and Southern Housing Ltd

Publication date 23 May 2012
Case reference 04275
Procedure Track 2
Adjudicated party London and Southern Housing Ltd
Service type Information
Tribunal's final assessment Very Serious
Sanctions Code 12 - 4.8.2 (b) Formal reprimand and/or warning
Code 12 - 4.8.2 (d) Fine
Breaches raised Code 12 - 2.2.5 Rules relating to pricing
Code 12 - 2.3.10 Fairness
Code 12 - 2.3.2 Misleading
Code 12 - 2.3.4 Fairness
Code 12 - 3.1.4 General responsibilities
Code 12 - 3.9.1 Responsibilities of Level 2 providers
Summary
Download adjudication decision