Mark Cross

The service operated under the brand name “The Dogging Club” and was charged at £4.50 per day/ £1.50 per text (maximum 3 texts per day). The Tribunal upheld five breaches of the Code in relation to a failure to provide clear pricing information, a failure to fully and clearly inform consumers of all the key information, a failure to provide consumers with safety advice, the provision of false and misleading information to the PSA and a failure to register the services as required.

The Tribunal imposed a formal reprimand, a fine of £5,000, a requirement that the provider obtain and implement compliance advice, a bar on access to the service until the provider obtains and implements  compliance advice and a requirement that the provider obtains prior permission before operating any premium rate services for a period of 5 years from the date of publication of the Tribunal decision. The Tribunal also imposed a requirement that the Level 2 provider refund all consumers who claim a refund.