We are the UK regulator for content, goods and services charged to a phone bill.

Enbel Limited

Publication date 15 April 2009
Case reference 01691
Procedure Track 2
Adjudicated party Enbel Limited
Tribunal's final assessment Very Serious
Sanctions Code 11 - 8.9.2 (b) Formal reprimand
Code 11 - 8.9.2 (d) Fine
Code 11 - Refunds
Breaches raised Code 11 - 5.12 Inappropriate promotion
Code 11 - 5.4.1 (a) Fairness
Code 11 - 5.7.1 Pricing information
Code 11 - 5.8 Contact information
Code 11 - 8.3.3 Complaint Investigation
Summary
Download adjudication decision