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Publication Date
14 March 2012
Case Reference
Track 2
Adjudicated Party
Ericsson (IPX) AB
Service Type
Contact and dating
Tribunal's final assessment
Very Serious
Code 12 para 4.8.2d - Fine
Code 12 para 4.8.2i - General refunds
Code 12 para 4.8.2b - Formal reprimand and/or warning
Breaches raised
Code 11 5.2 Legality
Code 11 5.4.1 (a) Fairness
Code 11 5.7.1 Pricing information
Code 11 5.8 Contact information
Code 11 7.3.3 (b) Virtual chat services
Code 11 3.3.1 General duties of service providers

Click here to view the Adjudication decision