Global Awareness Ltd

Publication Date
8 February 2019
Case Reference
Track 2
Adjudicated Party
Global Awareness Ltd
Service Type
Tribunal's final assessment
Very Serious
4.8.3 (b) Sanctions
4.8.3 (g) Sanctions
4.8.3 (d) Sanctions
Breaches raised
Code 14 4.8.6 (b) Sanctions

The case concerned non-payment of financial sanctions imposed by an earlier Tribunal on
15 February 2017 (case reference 71967). The original case concerned five adult video subscription services (“the Services”) operated by Global Awareness Limited (the “Level 2 provider”). The Level 1 providers for the Services were Veoo Ltd (“Veoo”), mGage Europe Limited (“mGage”) and Zamano Solutions (“Zamano”).

The Executive had received 524 complaints concerning the Services between 25 March 2015 and 5 July 2017.

Considering all the circumstances of the case, the Tribunal decided to impose the following sanction:

  • a formal reprimand
  • a fine of £200,000
  • a prohibition on the Level 2 provider from providing or having any involvement in any premium rate services or promotion for a period of five years from the date of the publication of the Tribunal’s decision.

Administrative charge recommendation: 100%