What are phone-paid services?
Phone-paid services is the name given to all content, goods, or services charged to a phone bill. In law, these are referred to as premium rate services. These range from older types of fixed line telephone services, to content purchased while using apps, charity text donations, and subscriptions to digital content. Big brands like Amazon, Spotify, Google, BBC, ITV, Global Radio, Children in Need and Cancer Research all use phone-paid services in one form or another.
Don't ignore texts from service providers
Service providers are required to contact you to inform you of any charges. These messages aren't spam!
It's important to read them and understand them. Also bear in mind: you can text the service provider to stop charges, but don't just hit reply. Text 'STOP ALL' to the number which they give you.
There are many different types of phone-paid service available. Here's a quick guide to what they are and how they work: