Consultation on Business Plan and Budget for 2020/21
The Phone-paid Services Authority today publishes for consultation its Business Plan and Budget for 2020/21
We expect the phone-paid services market will continue its transition into a new landscape for consumers. The business plan sets out the work we are planning in 2020/21, including the development of a new Code of Practice.
We are proposing a real terms flat budget, meaning we will have reduced our budget by 21% over five years. To support this, we are proposing an adjusted levy of 0.36% on outpayments made by networks.
Please let us know your views by 23 January 2020.