Adjudication

Publication Date: 09 December 2010
Case Reference: 01324
Procedure: Track 2
Adjudicated Party: Frontier Limited
Service Type: Mobile download
Tribunal's final assessment: Significant
Sanctions: Code 11 para 8.9.2d - Fine
Code 11 para 8.9.2a - Remedy the breach
Code 11 - refunds
Code 11 para 8.9.2b - Formal reprimand
Breaches raised: Code 11 3.3.1 General duties of service providers
Code 11 5.2 Legality
Code 11 5.8 Contact information
Summary