We are the UK regulator for content, goods and services charged to a phone bill.

Consultation on Business Plan and Budget 2018/19

14 December 2017

The consultation sets out how we seek to meet our strategic priorities and ensure consumer protection in the phone-paid services market.

Details about how to respond can be found in Section 8 of the consultation document.
The consultation closes on 26 January 2018.

Update (22/03/2018)

We received four responses to the consultation:

Following the consultation we issued a statement.

The business plan and budget for 2018/19 is available here.