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Consultation on new Special conditions for Directory Enquiry Services

13 June 2018

We are consulting on introducing two new Special conditions for Directory Enquiry services. This follows a review of the sector that we launched alongside Ofcom in May last year. The consultation closed on 22 August 2018. A full statement and the responses to the consultation were published on 28 November 2018. New Special conditions will come into effect on 4th February 2019.

Consultation document

Statement on new Special conditions for Directory Enquiries services

Notice of Special conditions for Directory Enquiries services

Responses to the consultation:

Action4

BT

Fair Telecoms Campaign

Telecom2

TNUK