We are the UK regulator for content, goods and services charged to a phone bill.

Annual Market Review 2022/23

09 August 2023

The Annual Market Review 2022/23 provides an overview of the phone-paid services market, including size, key trends and consumers' experiences. This year's report found that:

  • the market outperformed expectations despite challenging macroeconomic conditions with non-charity revenue growing by 3.5%; this was driven by robust growth in operator billing which increased by 12.8%
  • Analysys Mason's medium term forecast is also positive, with the market expected to grow by 2.8% per annum over the next three years to £644.5 million. 

Read the full report