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Adjudication

Publication Date
23 November 2017
Case Reference
13507
Procedure
Track 2
Adjudicated Party
DK Call Ltd
Service Type
Not relevant
Tribunal's final assessment
Very Serious
Sanctions
4.8.3 (f) Sanctions
Breaches raised
Code 14 4.8.6 (b) Sanctions
Summary

An Information, Connection and Signposting Service provided by the Level 2 provider, DK Call Ltd, was the subject of a previous Tribunal adjudication on 23 March 2017 (case reference 116798).  The Executive raised the following potential breach of the PSA Code of Practice (14th Edition): Paragraph 4.8.6(b) – failure to comply with a sanction.

The Tribunal upheld the breach, finding that the Level 2 provider had failed to comply with one of the sanctions imposed by the previous Tribunal, namely the payment in full of a fine.  The Tribunal imposed a prohibition from providing any premium rate service for a period of five years from the date of publication of the Tribunal’s decision.


Click here to view the Adjudication decision