Blogs - Phone-paid Services Authority

We’re making some additions to our proposals for phone-paid subscriptions

4 April 2019

In February this year, the Phone-paid Services Authority (PSA) published a consultation with proposals for changes to our regulation of phone-paid subscription services – all...

Looking ahead to 2019/20: Our business plan and budget

Blog

20 March 2019

Spring is upon us, and that means that, like most organisations, the PSA is now looking ahead to the new Financial Year. And we’ll being hitting the ground running, as we bring...

We're proposing changes to our regulation of phone-paid subscription services

Blog

19 February 2019

You might be aware that we’ve been reviewing the regulation of phone-paid subscriptions to ensure consumers have trust and confidence in them. In doing so, we are looking to...

Fine collection and our business planning

Blog

3 January 2019

Happy New Year everyone, and wishing you the very best for 2019. This time last year I wrote about the role that the collection of fines played within our business planning...

What you liked and what annoyed you last year: lessons from the Annual Market Review

Blog

25 September 2018

Over 23.5 million of us use phone-paid services across the UK every year. That’s a big number and represents a market worth hundreds of millions of pounds.

What happens when I complain to the PSA?

Blog

11 September 2018

Continuing our series of blogs examining how the PSA advances the interests of consumers, Policy and External Relations Director Simon Towler explains how consumer contacts help...