26 August 2020
Many regulators have been wrestling with how we can support vulnerable consumers to use the goods and services that we regulate.
13 August 2020
Conducted for us by Analysys Mason, the Annual Market Review (AMR) provides an overview of the phone-paid services market, including size, key trends and consumers’...
4 June 2020
Say goodbye to phone bill shocks and credit calamities – a lesson plan for 8 –11 year olds
30 April 2020
Advice for consumers to keep unwanted phone charges at bay at this difficult time.
22 April 2020
Many of you joined our webinars over the past few weeks to share your thoughts and insights with us about Code 15 – the most comprehensive review of our regulatory...
14 April 2020
At this time of year, I usually blog about our new business plan priorities for the new financial year but, after four weeks working remotely, I thought it would be a good...
We're looking to improve our website. Would you mind letting us know how we're doing by answering three questions?