20 October 2021
I am really delighted that we have published our finalised 15th Code of Practice together with the Statement following our consultation on the draft Code.
21 June 2021
Thanks to everybody who came to our recent round of webinars that we held as part of our consultation on Code 15. It was good to see you all – albeit virtually – and...
4 May 2021
Thanks to all of you who attended our forum last week. While an online event isn’t quite the same as meeting in person, we thought it was great opportunity to engage with...
8 April 2021
At the PSA, we are constantly looking to how we can improve the way we do things to protect consumers of phone-paid services. I’m therefore delighted that we have...
18 November 2020
We’ve now published responses to our Discussion Document, which will support the development of the new Code.
26 August 2020
Many regulators have been wrestling with how we can support vulnerable consumers to use the goods and services that we regulate.